Privacy Policy

WeRoster (“Service”) is a hosted web application developed and maintained by Clova Co Pty Ltd trading as "WeRoster".  WeRoster is committed to protecting your privacy. This Privacy Policy explains how information about you or associated with you (“personal information”) is collected, used and disclosed by WeRoster and its affiliates. This Privacy Policy applies to our website and our mobile apps for iPhone, Android mobile devices (collectively, “our Service”). By accessing or using our Service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and Terms of Service.

“You” or “Your” means a user of the Service, which could refer to an individual, an employer, an employee associated with an employer account, or any other authorised user of the Service.

1. Generally

We collect personal information from our users in a variety of ways, including:

Information you provide. We may collect and store personal information your employer register for our Service or provide to us in some other manner during onboarding. For example, when your employer registers with our service, we collect your name, email address, contact information, employment information. If you are an employer, we also collect information about your business, payment information and any information you provide about your employees, including your employees’ contact information. We may also collect any communications between you and WeRoster, any information you provide if you take part in any interactive features of the Service, and any other information you provide to us.

Data collected through the use of the Service. After you log in to your WeRoster account, we collect information about how you use the Service and about your actions on the Service, including your rosters, your availability, your time records, inputted list preferences, accreditations.

Information we receive from third parties. From time to time, we may receive information about you from third parties, such as identity verification and other information.

The information we collect is used to improve the content of Web pages and the quality of our service, and is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law. We transfer information about you if Clova Co Pty Ltd is acquired by or merged with another company. In this event, Clova Co Pty Limited will notify you before information about you is transferred and becomes subject to a different privacy policy.

How we use cookies and other tracking technology to collect information.

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive.

Cookies are required to use the WeRoster service.


We, and our third party services, automatically collect certain types of usage information when you visit our Services, read our emails, or otherwise engage with us. We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, file information and similar technology (collectively, “tracking technologies”). For example, we collect information about your device and its software, such as your IP address, browser type, Internet service provider, platform type, device type, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account, and other such information. We also collect information about the way you use our Service, the pages you visit, the links you click, how frequently you access the Service, whether you open emails from our service, or click the links contained in emails, whether you access the Service from multiple devices, and other actions you take on the Service. When you access our Service from a mobile device, we may collect unique identification numbers associated with your device or our mobile application, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g., latitude and/or longitude) or similar information regarding the location of your mobile device, or we may be able to approximate a device’s location by analyzing other information, like an IP address. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics of our users. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which attempt to recognize you across multiple devices.

We use or may use the data collected through tracking technologies to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) identify you across multiple devices; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.

If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject cookies. Please note that doing so may negatively impact your experience using the Service, as some features and services on our Service may not work properly. Depending on your mobile device and operating system, you may not be able to delete or block all cookies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and perform certain functions with it. [Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5.]

We and our third party partners may also use cookies and tracking technologies for advertising purposes.

2. Sharing Information
We may share your personal information in the instances described below.

We may share your personal information with:
Other members of the WeRoster Service. Your information will be shared with other users of the Service, as needed to provide the Services to you. For example, some of your information may be shared with your employer and with other employees of the same employer in order to facilitate rostering, allocations, leave and swaps management, and communication. We may also share information about your use of the Service with your employer for analytic purposes. For example, we provide reporting tools to allow an employer to evaluate the efficiency of its workforce, and its employees’ responsiveness and availability; With third parties with your consent. From time to time, we may provide an opportunity to share your information with one of our third party partners or other individuals. We will ask for your consent before engaging in this type of sharing;

Other companies owned by or under common ownership of Clova Pty Ltd trading as WeRoster, which also includes our subsidiaries (i.e., any organization we own or control). These companies may use your personal information in the same way as we can under this Policy;
Third party vendors, consultants and other service providers that perform services on our behalf, in order to carry out their work for us, which may include identifying and serving targeted advertisements, hosting services, or providing analytics services;
Other parties in connection with any company transaction, such as a merger, sale of all or a portion of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings; and

Third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms of Use Agreement, including investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of WeRoster, its users or the public as required or permitted by law and (v) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues. We may also share information with others in an aggregated and anonymous form that does not reasonably identify you directly as an individual.

Communications.
From time to time, the Service will send communications about news and updates, advice and analytics relating to your use of the Service. The Service also facilitates communication between users by email, text message and in-app notifications. Users can adjust communications preferences through Settings.

When an employer invites an employee to register with the Service, we will send that employee a message using the contact information provided by the employer. The employer must certify that it has the employee’s consent for WeRoster to contact the employee on the employer’s behalf using that method of communication.

Data Retention.
We will retain your information for as long as your account is active or as needed for our internal purposes. When your employer
deactivates your account, including if you are removed from an employer’s company account, we will remove your information from view by others on the Service but we may retain your account information internally so that you can access your account history through an individual account and so that you may re-register an account with another employer more quickly in the future. You may request to delete your account information by contacting us at [email protected]. However, please be aware that we will not be able to delete any content you have shared with others on the Service. For example, your employer will have a record of your schedule when you were employed, and will retain the data the employer provided to us about you.

Deleting or Anonymizing Your Content.
If you are under 18 years of age, you may request to delete or anonymize user content that you posted to the Service such that your personal information will not be identifiable publicly on our Service by contacting us at
 [email protected]. While we will use all commercially reasonable efforts to delete or anonymize your user content upon request, please be aware that due to the nature of our Service, you may not be able to completely remove all of your personally identifiable user content if, for example, that content has been stored, republished, or reposted by another user or a third party. We may also maintain your information in identifiable form for our internal use, even if your personal data is no longer visible to the public on our Service.

3. Third Party Tracking.
We may share, or we may permit other third party services, to collect information about your use of our website, and from our emails/communications, over time so that they may play or display ads that may be relevant to your interests on our Service as well as on other websites or apps , or on other devices you may use. Typically, though not always, the information we share is provided through cookies or similar tracking technologies, which recognize the device you are using and collect information, including hashed data, click-stream information, browser type, time and date you visited the site, and other information. As noted above, depending on your browser or mobile device, you may be able to set your browser to delete or notify you of cookies and other tracking technology by actively managing the settings on your browser or mobile device. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at
[email protected].

4. Security and Storage of Information.
WeRoster cares about the security of your information and employs physical, administrative, and technological safeguards designed to preserve the integrity and security of all information we collect and that we share with our service providers. WeRoster uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run WeRoster. Clova Co Pty Ltd owns the code, databases, and all rights to the WeRoster application, you retain all rights to your data.

WeRoster is hosted at Digital Ocean (www.digitalocean.com).

For more information on their servers and security, please see https://www.digitalocean.com/legal/

However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. If you are an employee whose information is associated with a Company account on our Service, we will notify the employer or company user of a breach of security which requires legal notification, and your employer shall be responsible for informing you of the incident.

Your information collected through the Service may be stored and processed in the United States or any other country in which WeRoster or its subsidiaries, affiliates or service providers maintain facilities.


5. Disclosure

WeRoster may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.

6. Updates to this Policy
We reserve the right to modify this Policy from time to time. If we make any changes to this Policy, we will change the "Last Revision" date below and will post the updated Policy on this page. If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Policy means that you are consenting to the changes.


7. Questions

Any questions about this Privacy Policy should be addressed to [email protected].

8. Last Revision Date
This Policy was last revised on, and effective as of 31 January, 2019.